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Luxor Las Vegas
Luxor Hotel & Casino
3900 Las Vegas Blvd South
Las Vegas, NV 89119
Tel: 702.262.4444
Toll free: 888.777.0188
Luxor Las Vegas

CONTACT US |

FAQS

We've compiled the most frequently asked questions about Luxor Resort & Casino. All prices and other information contained herein is subject to change.

Room Reservations

luxorres@mrgmail.com

Marketing and Promotions

promotions@luxor.com

Attractions and Ticketing

luxor_tickets@luxor.com

Luxor Hotel and Casino

  • Street Address:
    3900 Las Vegas Boulevard South
    Las Vegas, NV 89119
  • Room Reservations Phone Numbers:
    1-877-386-4658
    702-262-4102

If there is anything you need during stay at Luxor please contact us.
Contact Luxor at 1-877-386-4658 or 702-262-4444


Tell me about the structure of the pyramid and the beam.

The pyramid reaches 350 feet into the sky and is 36 stories tall. Luxor is home to the world's largest atrium, measuring 29 million cubic feet. Luxor has 4,407 rooms, making it the third largest hotel in the world. The beam is the brightest beam in the world, and is comprised of forty five xenon lights. You can read a newspaper 10 miles in space by its light.


What can you tell me about Luxor's swimming pools?

We have five swimming pools at Luxor. The pools are located on the west side of the main pyramid, easily accessed from our spa: All swimming pools are outside and also have Whirlpools. Per health regulations the pools are heated to 80 degrees. The depths of the swimming pools are 3 feet.


Does Luxor provide arrangements for special occasions?

For parties of 25 or more, our Catering Department can make arrangements for you at 702-262-4732. For all other requests including cakes or champagne, we recommend that you contact Room Service prior to your arrival at 702-262-4730. Price varies depending upon order. Luxor does not provide complimentary arrangements.


Does Luxor offer playing cards and other promotional items?

Luxor does not offer playing cards or other promotional items, though they are for sale in the hotel gift shop.


How do I earn complimentaries and perks?

Whether you are a new guest or one of many return guests, The One Club is Luxor's exciting players club that allows you to earn points and comp dollars based on your play in the casino. To learn more about The One Club and how to earn free stays, dining and other amenities, click here.


Do the hotel rooms have:



  1. Modem hookups? Yes! Modem ports for laptops are on all phones. We also now offer high speed Internet access through our television. Keyboards are provided.
  2. Alarm clocks? Yes, however, wake up service is also available through the hotel operator.
  3. Cable TV? Yes.
  4. What Channels? ABC, CBS, CNN, ESPN, FOX, PBS, NBC, WB, WGN, TBS, TELEMUNDO (SPANISH), USA
  5. Coffee Pots? No.
  6. Cribs? Yes on a limited availability for $15 per night fee.
  7. Cots/Rollaways? Yes on a limited availability for $30 per night fee.
  8. Hair Dryers? Yes!
  9. Hearing Impaired rooms? Yes.
  10. Irons/Ironing Boards? Limited availability/Housekeeping Department.
  11. Refrigerators? Yes on a limited availability for $15 per night fee.
  12. Laundry Facilities? No, please contact the Bell desk for dry cleaning.
  13. Microwaves? No.
  14. Safes? While our rooms do not have safes, our front desk maintains safety deposit boxes for our guests.
  15. Stoves? No.
  16. TDD/TTY devices? Yes.
  17. VCR hook up? No! However, in room movies are available at a cost per movie. VCR rental are also available.
  18. Wheelchair accessible rooms? Yes.

What is the gambling age?

The gambling age is 21 and identification is required.


How old do you have to be to check into the hotel?

You must be 18 to check-in to a room.


May I rent a wheelchair?

Yes, however, availability is limited on wheel chairs and is on a first-come-first-served basis. If you do require a wheelchair please contact the Bell Desk for information. If it is pertinent that you have a wheelchair we suggest you bring your own.


Do you have childcare?

We do not provide childcare, but there are several licensed and bonded services listed in the phone book. Many advertise their services as available 7 days a week 24 hours a day.


Do you have a florist?

Yes, our in-house florist can be reached directly by calling 702-730-5982.


What is your cancellation policy for individual reservations?

We require a 48 hours notice prior to your scheduled arrival date for a full refund.


Do you allow pets in the hotel?

No, with the exception of assistant animals. Please be advised during the summer months the temperatures are very high and heat buildup in cars will kill animals. **Animal Inn Pet Kennel -Telephone 1-702-736-0036 **.


How may I receive a fax at your hotel?

Luxor does have a fax number at the front desk; it is 1-702-262-4404. There is a fee to receive/send faxes; these prices are subject to change at any time.
To receive: $1.00 per page
To send: $5.00 first page, $1.00 each additional USA; $12.00 first page, $2.00 each additional page international


How do I sign up for promotions online?

Luxor.com offers the best rates for rooms at Luxor. To join our exclusive online registry for specials and promotions, visit our homepage and click on the Nile Scroll Registry link.


Do you provide transportation from the airport?

No, however shuttles, taxicabs and limousines are available outside the baggage area. Airport shuttles conveniently whisk Las Vegas visitors between McCarran International Airport and the city environs. A shuttle ride to the Strip typically costs $3.50; downtown around $4.75.


Do you have workout facilities?

Yes. Please see our Spa page for details.


How do I reserve 9-19 rooms or 20 or more rooms?

For 9-19 rooms please contact the Room Reservation Group Department at 702-262-4450 or 800-926-4737. For 20 or more rooms please contact the Sales Department at 702-262-4800 or 800-777-2771.


Does Luxor have parking? If so what is the cost?

Luxor has acres of free valet and self parking. RV parking is currently not available.


What do the rooms look like?

Our rooms are finely decorated in an updated Egyptian style. The rooms in the main pyramid have a slanted wall on the exterior (window) side, while the rooms in the towers have square walls. Visit our Accommodations section for photos and virtual tours.


Do the rooms have a bathtub or a shower?

All of the tower rooms have a bathtub and a separate shower. The pyramid rooms have a shower only.


Do you have a phone line for hearing impaired?

Yes, the phone number is 800-358-6065.


How can I get tickets to other shows in Las Vegas?

Our show ticket agents will gladly make reservations to nearly every show in town. But why leave the pyramid? Luxor's own production shows such as "Fantasy" are not to be missed. For other Las Vegas entertainment click here.


Do you have a golf course?

No, however, we do offer guests the opportunity to reserve at the most exclusive golf courses in Las Vegas. Click here for more details.


Where can I get information on in-town happenings?

Click here to visit www.lasvegas.com


How can I make tour and travel arrangements?

We have an in-house travel agency that can help you with tours to the Grand Canyon, Zion, and the surrounding areas.


What is the temperature in Las Vegas?

Winter: December, January and February average daily temperature is 45 degrees*
Spring: March, April, and May average daily temperature is 70 degrees*
Summer: June, July and August average daily temperature is 100 degrees*
Fall: September, October and November - average daily temperature 80 degrees*
* Temperatures given in Fahrenheit


Where may I send my resume?

Luxor Human Resources
3900 Las Vegas Blvd, South
Las Vegas, NV 89119


Can I request a donation from Luxor Las Vegas?

The social investments made by MGM MIRAGE are dedicated to strengthening the communities where our employees live, work and care for their families. For this reason our charitable contributions are focused in Nevada, Mississippi and Detroit, Michigan and our giving areas focus on development of at-risk youth, public education, community development and diversity. If your request falls within these geographic and giving priorities, please visit our website at www.mgmmiragevoice.com for more information.

MGM MIRAGE
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